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experience likeability live surprise talkability

Google put on the best tech demo ever

Rather than mimicking Apple’s “gorgeous” style of demoing products (as Facebook and Microsoft do), Google yesterday played to their geek strengths and raised the bar sky high.

Google Glass could be thought of as as a.n.other of their barking tech adventures, but by bringing to life the magic of sharing what you’re seeing in this incredible, audacious way, they’ve opened a new frontier.

How long before Sportsmen and women are wearing descendents of Google Glass whilst playing their games? I can see Sky Sports gagging for this.

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disruption get famous invention likeability surprise talkability viral

A glimpse into the future of the web

This collaboration between Google and Arcade Fire to show off HTML5 is amazing.

Be sure to choose your childhood postcode.

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humour likeability surprise talkability

1UP for Google

Surely the most talkable Google Doodle for a while? A fully playable pacman, even with “Insert coin” button for two player mode!

I wrote last year about how staying likeable would help lessen worries about Google’s size and influence. After a year of fairly flat launches (Wave, Buzz), it’s good to see they’ve got their playfulness back (and some cool products too).

Meanwhile, facebook is the new 200lb gorilla that could do with a refresher in the importance of likeability. The current concerns about privacy seems to be getting real traction.

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likeability pr

Beats working

Want to attract the best talent to your company? Releasing videos like this is far more effective than running ‘inspiring’ posters in airport corridors

The full 18 mins are worth watching, but if you want a flavour, start at 10’14”

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likeability surprise

Simply dashing

Gotta love Google’s home page today, themed for Samuel Morse‘s birthday. This playfulness is part of the reason why, despite their size, Google remain likeable.

morse

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viral

Street cred

Google’s amazing Street View coming to the UK is impressive enough, but you gotta love the little touches to make it even more talkable – as the BBC report:

hidden among the images is the popular children’s book character Wally – of striped-jumper Where’s Wally? fame – in one UK location.

Categories
branding strategy

Sometimes, competition sucks

When the 800lb gorilla in your market brings out a product close to yours, it’s gonna hurt. Especially when theirs is free.

Which is why I admire Spanning Sync. They’re a funky software outfit who’ve been quietly sync’ing up Apple and Google Calendars for a small fee for some time. Suddenly, things have got a bit noisier with Google announcing a service that brushes ominously past their territory.

Spanning Sync could have been forgiven a few reflective days to chew over their response, but instead had their blog post up in a flash. They were “very excited about” the news and happily linked through to Google’s page.

This is a really smart move. How many traditional companies would ever even mention the name of competing products outside of closed boardrooms? To actively tell your closest customers about them is certainly contrary – and absolutely the right thing to do.

1. Control the agenda
Geek news travels reallllly fast. By competing to bring this information to their customers before they heard it elsewhere, Spanning Sync gained the chance to influence the positioning.

2. Champion the category
By welcoming Google’s product, Spanning Sync looked magnamimous, confident and like fellow fans of the sector.

3. Point out your edge
Spanning Sync were sure to convincingly point out the differences and benefits of their offering – without coming across as churlish.

4. Be prepared
The speed of Spanning Sync’s blog posting indicates that they were ready for this day. Having thought-through tactics for market eventualities is smart. At Guinness in the 90s we developed shadow brand plans to game what competitors might do.