Categories humour social surprise One way to deal with a PR crisis Post author By Carl Post date July 13, 2012 No Comments on One way to deal with a PR crisis I love how O2 dealt with the social media backlash whilst their service was down yesterday Tags 02, 02fail ← What if Microsoft was cool? → Why clever people can be bad for good marketing Leave a Reply Cancel replyYou must be logged in to post a comment.